HVAC (Heating, Ventilation and Air Conditioning) equipment is one of the most important components for the comfort, energy consumption, and integrity of your home. It also has a great impact on the well-being of your business, whether your company is situated in commercial or retail properties. Despite it's importance, many people don't pay much attention to the HVAC equipment in their current home, or even when buying a new home! Business owners may spend a great deal of time renovating their offices or stores, yet they rarely pay much attention to their HVAC equipment. This could be a costly mistake.
Neglecting the HVAC system could become a person's worst nightmare. Just imnagine if your equipment broke down on one of the coldest or hottest days of the year! Home owners may need to relocate to a friend or family member's place until their equipment is repaired. Needless to say, the breakdown of HVAC equipment may also cause a business to have to close down for days at a time, resulting in a huge loss of productivity. In any case, broken HVAC equipment should be dealth with as soon as possible.
Service Express’s knowledgeable and experienced technicians all come equipped with the right tool for the job! Whether that be repairs for your furnace, A/C, commercial rooftop unit (RTU), condo fan coil/air handler or water source heat pump, our technicians will respond promptly and accurately. We remove any of the guess work, trial and error or the risk of unnecessary parts being replaced at the cost of the home or business owner. Due to our overwhelming experience and our specialty, all of our service vehicles are stocked with the most common and popular parts, allowing us to repair your equipment in a timely manner. Based on our previous track records, 80% of the service calls were repaired in the first service call or the same day. Service Express offers the following:
Service Express believes that good communication and trust can enhance customer satisfaction and increase productivity. We built our trust from the start by having good communication and being able to properly understand the problems before a service appointment is set up. Service Express provides free initial phone troubleshooting to prevent initiating unnecessary service calls due to overlooking the most obvious errors (ie. accidentally turning the power off to the furnace). In every service call, we’ll fully explain our initial take on the problem and provide a transparent and reasonably priced quote when obtaining your permission to order the parts needing to be repaired/replaced. Finally, detailed reports and invoices will be provided for every service call with Service Express, detailing the cause of the problem and our proposed solution to the problem.